Welcome to BKK Pfalz!
Here for you — always!
We're glad you found us. Our mission is to help keep you and your whole family healthy!
We provide specialist healthcare during pregnancy and for childbirth. Our services are there to keep your little ones healthy and safe with each step they take.
As they start to fly the nest, we will still be looking out for them. Whether they’re at school, doing an apprenticeship, studying or getting their first job.
Even if you’re not as young as you feel, getting older doesn’t mean you can’t still enjoy yourself. With our health plans, you’ll have all the services you need to help you stay active and keep your zest for life.
We offer support, special offers, help and advise to guide you all the way through to the golden years.
Services and benefits
Our excellent customer service and outstanding health insurance cover are renowned in Germany. Customers put their trust in us to advise them on an individual basis.
At BKK Pfalz, we focus on providing a high-quality service. Our customer service guarantee is there to ensure that you have a good experience when talking to our advisors, and to ensure that we process your requests quickly.
Benefits
- BKK Pfalz health reward: We offer a simple 20 euros payment for each action taken appropriate to age. For adults and juniors!
- Preventative programmes: Including annual entitlements of up to €300 — also available for family members on your policy.
- Professional teeth cleaning: Annual entitlement of 50 euros for proessionel teeth cleaning at a dentist of your choice.
- Vaccination costs: We will pay a maximum amount of 150 Euro a year. This also applies to vaccinations for your holidays abroad.
- AktivPLUS health fitness holidays: Annual entitlement of up to €150 per year — also available for family members on your policy.
- Homeopathy on your health smart card.
Start making the most of the great benefits and services offered by the BKK Pfalz. Become a member today:
As a family friendly insurance company, we want to extend our health insurance cover and benefits to your whole family.
Your contributions to social security are generally dependent on your income. If it drops, you will pay less. If your income increases, so will the amount of your contributions — but only up to an agreed limit.
Germany has a high-level system of healthcare. The statutory health insurance companies insure more than 90 percent of the population.
At BKK Pfalz, our customer service team has an international feel. We are proud to have such a diverse group of nationalities working for us, each able to advise customers in German and their own mother tongue.
We are here for you. Whether you want to talk to us in person, by phone or on Skype, you will find all our contact details below.
Freephone 0800 / 133 33 00
Monday to Friday from 8 a.m. to 6 p.m.
Saturday 9 a.m. to 12 noon
Fax number : (+49) 621 / 68 559 559
Getting in touch with our customer service office in Ludwigshafen:
Our Address:
BKK Pfalz
Lichtenbergerstrasse 16
D-67059 Ludwigshafen
Office hours:
Monday to Friday from 8 a.m. to 5 p.m.
Or by appointment.
You can also contact us via Skype — either face to face with a webcam or just using the phone function. We are online from Monday to Friday during our office hours to take your calls and instant messages.
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